PRIVACY & SECURITY POLICY

Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect your information when you visit or interact with Gold and Bags Pawn Shop through our website, mobile applications, or social media platforms (collectively, the “Sites”).

By accessing the Sites or interacting with us in any way, you accept the practices described in this Privacy Policy and our Cookie Notice.

INFORMATION COLLECTED

We collect three types of information:

  1. Information You Provide – such as when you create an account, submit a form, sign up for SMS or email communications, or make a transaction.

  2. Automatically Collected Information – including device identifiers, browser data, cookies, and browsing behavior.

  3. Information from Third Parties – including service providers and business affiliates who assist with our operations.

We use this information to:

  • Create and manage your online profile

  • Fulfill, process, and communicate about your services and purchases

  • Send promotional content via mail, email, or SMS (with your consent)

  • Provide personalized services and manage rewards programs

  • Ensure platform security, validate identity, and detect fraud

  • Customize advertising and content delivery

  • Maintain the safety, integrity, and functionality of our systems

We pledge never to sell, trade, or transmit your personally identifiable information to third parties for marketing purposes.

SMS COMMUNICATIONS

If you opt-in to receive SMS messages from Gold and Bags Pawn Shop, we may send:

  • Appointment reminders

  • Follow-up communications

  • Billing updates

  • Promotional messages (if applicable)

Message frequency may vary, and standard message and data rates may apply depending on your carrier.

How to manage your preferences:

  • Opt-In: You opt-in by checking the SMS consent box or submitting your phone number via our online forms.

  • Opt-Out: You can unsubscribe at any time by replying "STOP" to any message or contacting us at goldandbags1@gmail.com.

  • Help: Reply "HELP" or reach out to us via email or phone for assistance.

We do not share SMS opt-in phone numbers with third parties for marketing purposes.

SECURITY & DATA PROTECTION

Protecting your private information is our priority. We use the highest encryption standards available, including GoDaddy SSL and Shopify SSL, and implement industry-standard procedures to safeguard your data.

All transmissions to and from our site are secured using Secure Socket Layer (SSL) technology and HTTP Strict Transport Security (HSTS), helping prevent unauthorized access and data interception.

While we employ advanced protection measures, no system is 100% secure. We recommend using strong passwords and practicing safe browsing.

AUTOMATIC DATA COLLECTION & TECHNOLOGIES

We use technologies including:

  • Cookies – Store small bits of data to enhance your browsing experience

  • Pixel Tags/Web Beacons – Track how you interact with our site

  • Flash Cookies – Persistently store data beyond browser sessions

These tools help us personalize content, measure engagement, and improve functionality. You can adjust your browser settings to control cookie usage.

THIRD-PARTY SHARING

We may share your data only as necessary with:

  • Carrier companies for delivery coordination

  • Payment processors for transaction fulfillment

  • Business partners and service providers who assist with operations (e.g., customer service, merchant services)

All third parties are contractually obligated to protect your information and use it only as directed.

MANAGING YOUR PREFERENCES

Registered users can update their data by logging into the My Account section. To stop receiving marketing communications:

  • Click the unsubscribe link in our emails (allow up to 10 business days to process)

  • Reply "STOP" to SMS communications

  • Contact us directly at goldandbags1@gmail.com or (954) 990-8450

CHILDREN’S PRIVACY

We do not knowingly collect personal information from children under 13 years old. All online promotions and services are restricted to individuals aged 18 and older.

If this policy changes, we will update this section in accordance with the Children’s Online Privacy Protection Act (COPPA) and notify parents before collecting any information from minors.

For any questions or assistance regarding this Privacy Policy, please contact us: